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Ada - Customer Advisor

Transforming The Property Maintenance Experience

ABOUT US

FiXiFi.Ai is revolutionising property maintenance, one repair at a time.
We understand the frustrations of tenants, agents, contractors, and landlords alike.
Tenants are tired of waiting, agents are bogged down with managing repairs, contractors are overwhelmed with admin, and landlords are left in the dark.
Our innovative AI-powered platforms automate and streamline the entire process, ensuring swift resolutions, clear communication, and increased efficiency for everyone involved.

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Our Founder's Story

Sunil Nathan

Driven by a passion for creating solutions that improve lives, Sunil has spent over 35 years founding businesses and consulting across diverse industries in the UK and Europe. His focus has always been on disruption and innovation – a drive that led him to co-found a property maintenance firm in 2019.

It was through this hands-on experience, immersed in the daily realities of repairs, tenant requests, and contractor coordination, that he truly grasped the inefficiencies plaguing the property maintenance industry. This "aha!" moment sparked the creation of FiXiFi.Ai. Sunil and his team aren't just building a platform; they're building a solution to the frustrations he witnessed first-hand.

FiXiFi.Ai is the culmination of his entrepreneurial journey, leveraging technology to streamline processes, enhance communication, and bring much-needed efficiency to an industry ripe for change.

"I was consulting for a UK letting agent with a great brand looking to franchise their operations across the UK. While there were plenty of property management SaaS solutions available to streamline general management, there was nothing to solve the nightmare of property maintenance and repair management adequately. Despite further consultations with Proptech firms, a slick solution was nowhere to be found. All systems were labour-intensive and required significant staff training with little strategic or operational upside."

Throughout the Years

2019

The journey began with a stark realisation: the property maintenance industry was riddled with inefficiencies. Tenants were frustrated with slow repairs, letting agents were bogged down with maintenance requests, contractors were battling admin burdens and late payments, and landlords were grappling with inflated costs and poor communication. It was clear: everyone was losing!

"The UK's £32 billion property maintenance industry was ripe for disruption. Outdated processes, fragmentation, and inefficiencies cost everyone valuable time and money. I knew there had to be a better way. I envisioned a world where property maintenance was seamless, transparent, and powered by intelligent technology."

2020-2023

The seed for FiXiFi.Ai was planted, with the vision of creating a revolutionary solution that would streamline the entire property maintenance process. This led to the development of not just one, but four interconnected platforms, each powered by its own AI assistant:

Maintenance Desk™: Featuring Kojak, the AI Maintenance Manager, designed to empower letting agents. A tireless expert in over 300 trades, agency protocols and compliance regulations, Kojak automates tasks, manages communications and contractors, and ensures compliance, freeing agents to focus on their core business.

Job Desk™: Enter Bob, the AI Job Coordinator. Bob streamlines job management for contractors, providing pre-priced jobs, scheduling tools, and automated back-office support, eliminating the hassle of admin and invoice chasing.

Hello Maintenance & Maintenance Magic: With Anna, the AI Tenant and Occupant Concierge, these platforms provide instant support and expert troubleshooting for tenants and property owners. Anna facilitates seamless communications, contractor sourcing and negotiations, manages expectations, and ensures swift resolutions, massively enhancing the property maintenance experience.

2024

FiXiFi.Ai's platforms were launched, bringing to life the vision of a truly intelligent property maintenance network. The AI assistants - Kojak, Bob, and Anna - are quickly becoming invaluable partners for letting agents, contractors, tenants and property owners across the UK.

Let's Go!

FiXiFi.Ai continues to evolve, expanding its capabilities with new AI-powered features and seamless integrations. Predictive maintenance is being introduced, allowing agencies to anticipate and address potential issues before they escalate into problems. The platforms' intuitive design and user-friendly interface ensures widespread adoption, with Kojak, Bob, and Anna becoming synonymous with efficiency and reliability in the property maintenance industry. 100% of product demonstrations now mark the start of transformative relationships with new clients as FiXiFi.Ai's mission to revolutionise the property maintenance industry becomes a reality!

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The FiXiFi.Ai Team Leaders

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SUNIL NATHAN

Founder CEO

Sunil has been founding disruptive businesses and consulting in multiple industries in the UK and Europe for over 35 years. He co-founded a property maintenance firm with letting agents in 2019 and developed the vision for FiXiFi.Ai with a deep understanding of the interplay between the property maintenance and residential rental industries and the people that drive demand.

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CH AHSAN FATIMA

Product Manager

Ahsan has a proven track record of delivering innovative solutions that drive operational efficiency and scalability. Her talent for user-centric design and understanding of client needs and market trends,ensure we always exceed expectations. her commitment to excellence and creative problem-solving make her an invaluable asset in developing and deploying transformative technologies.

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MOEEZ IKRAM

Lead Developer

Moeez is a full Stack Developer with a solid grasp on both front and back-end development, he ensures everything is delivered to spec, on schedule, and running smoothly. His expertise in AI R&D and unfaltering dedication to the mission ensure we stay ahead with innovative solutions. Nobody is more passionate about leveraging technology to push the boundaries of what’s possible.

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THEO HOEFKINS

Onboarding & Experience

Theo is a former property manager with a deep understanding of the nuances of property maintenance. He leverages his firsthand experience to ensure FiXiFi.Ai delivers on the commitment to exceed customer expectations, create strong partnerships and build trust throughout the rental and property maintenance landscape.

Our Values

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Innovation

We spearhead cutting-edge technologies that deliver strategic business benefits.

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Collaboration

We work closely with our clients, fostering true business partnerships.

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Impact

We measure our success by the real-world impact our solutions have on your bottom line.

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Transparency

We believe in open communication and clear expectations.

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