Why We’re Building an AI-First Unicorn in Property Maintenance

In the world of technology, managing a high-frequency, three-sided marketplace, like food delivery, is one of the ultimate logistical challenges. I spent years building the hyper-growth engine that powered Just Eat Takeaway to a multi-billion euro valuation. What I learned is that the core problem is always the same: orchestrating the physical world with digital precision.

Today, I’ve set my sights on a new challenge: the $5 trillion global property maintenance market.

Why Letting Agents Need AI Property Maintenance Now

This sector is not failing because of a lack of tools, but because of a failure in architecture. For too long, it has been suffocated by “administrative rot” — emails, phone calls, and manual scheduling that drown out “wrench time,” the actual work that matters.

At FiXiFi.Ai, we aren’t offering another dashboard or “PropTech tool.” We are introducing the fundamental shift this industry requires: Agentic AI.

The PropTech industry has been a sea of “point solutions” — tools that record problems, but still require humans to solve them.

The FiXiFi.ai Approach to Automated Diagnostics

We have built a system that has agency: it can plan, use tools, and execute workflows autonomously.

We call it The Squad, and it functions as an autonomous maintenance department:

• Hannah (The Home Assistant): Our 24/7 front-line interface, available via WhatsApp, Email, or Voice. Hannah uses computer vision to triage issues, troubleshoots with the tenant to avoid unnecessary call-outs, and captures data with superhuman accuracy.
• Kojak (The Maintenance Manager): The core decision engine. Kojak manages the “logic layer,” understanding legal nuances, checking landlord insurance, verifying spend thresholds, and ensuring every job is timely and compliant.
• Bob (The Trades Coordinator): The marketplace orchestrator. Bob handles the “dark logistics,” managing thousands of contractors, scheduling, ordering the right parts, and using computer vision on-site to verify all works.
• Ada (The Compliance Officer): The ultimate regulatory shield. Ada oversees the entire portfolio and every workflow to guarantee properties never fall out of compliance. She is the internal compliance auditor that eliminates liability risks and fines for agents and landlords.

By combining these entities, FiXiFi.Ai automates 95% of maintenance administration, ensures first-fix accuracy, and slashes repair costs by 20%.

From Startup to Unicorn: Our Vision for the Industry

The era of “growth at any cost” SaaS is over. Investors are demanding efficiency-first models with immediate ROI. This is why CEO Sunil Nathan and I have engineered a radical, “SaaS-Busting” approach:

We offer our enterprise-grade infrastructure to property agents for free.

We are replacing seat-based SaaS with Workforce-as-a-Service (WaaS). We don’t charge you to use the tool; we take an efficiency stake in the result. FiXiFi.Ai monetizes through a percentage of the money saved on the repair invoice, moving the platform from a “cost center” to a “savings engine.”

Proven Traction: The £30M+ ARR Waitlist

The evidence of market fit is undeniable. Even before closing our Series A, we have secured a £30 million (and growing) ARR waitlist.

Our Outcome-First Customer Acquisition strategy bypasses traditional, grueling sales cycles. We target the source of the demand: the tenant. When a tenant uses Hannah to report a leak, the property manager is effectively ported onto the platform (which is free) to manage that specific, pre-triaged demand.

This viral growth engine allows us to demonstrate the value of our automation using a client’s own live data.

The future of property maintenance is clear: it isn’t managed; it’s orchestrated.

Connect. Automate. Thrive.

For more information on our vision and technology, visit www.fixifi.ai.